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Example Lesson Program Training

Welcome to Melody Music Store!

This guide will help you understand how our lesson program works. It covers the lessons we offer, how we schedule them, our policies, and the tools we use to manage lessons.

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Overview of Lesson Offerings and Scheduling

Lesson Offerings:

  • Instruments: We offer lessons for guitar, piano, drums, violin, and more.
  • Skill Levels: Lessons are available for beginners, intermediate players, and advanced students.
  • Types of Lessons:
    • Private lessons: One-on-one sessions for personalized learning.
    • Group lessons: Small classes for students who want to learn together.
    • Online lessons: Virtual sessions for remote students.

Scheduling:

  • Regular Slots: Most lessons are scheduled weekly at the same time for convenience.
  • Flexible Options: We offer flexible scheduling for students with unique needs.
  • Breaks and Holidays: Communicate breaks for holidays or teacher vacations ahead of time.

Why It Works: Clear lesson offerings and schedules make it easy for students to plan their time and stay consistent with their learning.

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Policies for Rescheduling, Cancellations, and Student Management

Rescheduling:

  • Students can reschedule a lesson if they give at least 24 hours’ notice.
  • Missed lessons with short notice are not eligible for makeup sessions.
  • Teachers will try to accommodate rescheduling requests but cannot guarantee availability.

Cancellations:

  • Lessons canceled with less than 24 hours’ notice will be charged in full.
  • If a teacher needs to cancel, the lesson will be rescheduled or refunded.

Student Management:

  • Welcome new students by giving them a tour of the lesson space.
  • Track each student’s progress with lesson notes and updates.
  • Address any concerns, like lack of progress or attendance issues, by talking with the student or their parents.

Why It Works: Clear policies set expectations and ensure everyone’s time is respected.

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Tools and Platforms for Managing Lessons

Scheduling Tools:

  • Use software like My Music Staff or Google Calendar to organize lessons and send reminders.
  • Color-code the schedule for easy reference (e.g., green for private lessons, blue for group lessons).

Payment Tracking:

  • Track lesson payments using QuickBooks or an in-store ledger.
  • Offer automated billing options for recurring lessons.

Communication Tools:

  • Use email or text for quick updates and reminders.
  • Send progress reports to students or parents monthly.

Why It Works: These tools keep lessons organized and help avoid miscommunications or missed payments.

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Example Workflow for a Lesson Day
  1. Prepare for Lessons:
    • Check the schedule and set up the lesson space with any needed materials.
  2. Teach the Lessons:
    • Welcome each student, review their progress, and introduce new material.
    • End each session by summarizing what was learned and assigning practice goals.
  3. Update Records:
    • Log lesson notes, attendance, and payments.
    • Send reminders for the next lesson if needed.

Why It Works: A consistent workflow ensures every student gets the best experience.

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Next Steps
  1. Learn the System: Spend time learning the scheduling and payment tools we use.
  2. Practice Policies: Review the rescheduling and cancellation policies so you can explain them clearly to students.
  3. Stay Organized: Keep notes on each student to track progress and provide better lessons.

By following this guide, you’ll help students succeed in their musical journey and keep our lesson program running smoothly. Great job!

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