Welcome to Melody Music Store!

This checklist is designed to help new hires get started and meet important milestones. It covers everything a new employee needs to know and do during their first month. Managers can use this to track progress and ensure a smooth onboarding process.

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Day 1: Getting Started

1. Welcome and Introductions:
   
   • Meet the manager and team.
   • Tour the store, including the sales floor, stockroom, and break area.
2. Complete Paperwork:
   
   • Fill out tax forms, direct deposit, and emergency contact information.
3. Learn the Basics:
   
   • Review the employee handbook.
   • Understand store policies, dress code, and safety rules.

Week 1: Learning the Ropes

1. Product Knowledge:
   
   • Get an overview of the instruments, accessories, and services the store offers.
   • Shadow a team member to see how they help customers.
2. POS Training:
   
   • Learn how to process sales, rentals, and returns using the POS system.
   • Practice with supervision.
3. Daily Tasks:
   
   • Restock shelves, organize displays, and clean work areas.

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Week 2: Building Confidence

1. Customer Service Training:
   
   • Practice greeting customers and answering common questions.
   • Role-play handling complaints or tricky situations.
2. Sales Techniques:
   
   • Learn upselling and cross-selling strategies.
   • Promote sales and special offers.
3. Independent Tasks:
   
   • Start helping customers and completing tasks without supervision.

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Month 1: Becoming Part of the Team

1. Check-In with Manager:
   
   • Review progress and ask questions.
   • Set goals for the next month.
2. Advanced Training:
   
   • Learn more about specialized services, like repairs or lesson programs.
   • Understand how to manage inventory or assist with events.
3. Team Involvement:
   
   • Participate in team meetings or brainstorming sessions.
   • Share feedback or ideas for improving the store.

Final Steps

1. Celebrate Success:
   
   • Acknowledge the new hire’s accomplishments and welcome them fully into the team.
2. Plan for Growth:
   
   • Discuss long-term goals and opportunities for advancement.

By following this checklist, new hires will feel supported, confident, and ready to contribute to the success of Melody Music Store. Great job!