Helps you guide teachers who visit your store to learn about workshops, teaching tips, or new techniques.
1. Learning About Continuing Education Resources (Awareness Stage)
This is when instructors visit your store and discover workshops, tips, or teaching resources.
They might:
- See posters or flyers about upcoming workshops or events.
- Ask staff about resources for improving their teaching.
- Hear about continuing education opportunities from other teachers.
How to Use This:
- Create a Resources Area: Set up a section with flyers, books, or tools for teachers to learn more about teaching.
- Promote Workshops Clearly: Use posters or banners to advertise upcoming events or learning opportunities.
- Train Staff to Share Details: Ensure staff can explain what workshops or resources are available.
2. Asking About Resources and Events (Consideration Stage)
Now, instructors are asking staff for more details about your continuing education offerings.
They might:
- Inquire about workshops for specific instruments or teaching methods.
- Look at books, guides, or tools available in-store.
- Ask how to sign up for events or workshops.
How to Use This:
- Explain Resources Clearly: Share easy-to-understand details about what’s offered and how it can help their teaching.
- Highlight Upcoming Events: Provide a calendar or list of workshops and classes.
- Showcase In-Store Materials: Display books, teaching guides, or tools that instructors can purchase to improve their skills.
3. Deciding to Participate or Purchase Resources (Decision Stage)
At this stage, instructors decide to sign up for a workshop or buy teaching resources.
They might:
- Register for an event in-store by filling out a simple form.
- Choose books, guides, or tools to take home and use.
- Confirm details about the event, like the date, time, and topic.
How to Use This:
- Make Registration Easy: Use a short form for event sign-ups and confirm their spot right away.
- Recommend Resources: Train staff to suggest books, guides, or tools that match the instructor’s needs.
- Provide Event Details: Give instructors clear information about the event, like what to bring or expect.
4. Participating in the Workshop or Using Resources (Engagement Stage)
Now, instructors take part in the workshop or start using the resources they purchased.
They might:
- Attend the event to learn new teaching methods or techniques.
- Use books or guides to improve their lesson plans.
- Practice new techniques they learned from your store’s resources.
How to Use This:
- Make Workshops Engaging: Ensure events are well-organized and include hands-on activities.
- Offer Follow-Up Materials: Provide handouts or notes from the workshop for continued learning.
- Encourage Feedback: Ask participants what they liked and how the event could be improved.
5. Following Up After the Workshop or Purchase (Retention Stage)
After the event or purchase, you can stay connected with instructors to encourage ongoing learning.
They might:
- Receive a thank-you message for attending or shopping.
- Think about attending more events or buying additional resources.
- Share what they learned with other teachers or students.
How to Use This:
- Send a Thank-You Message: Follow up with an email or card thanking them for participating or shopping.
- Promote Upcoming Events: Share details about future workshops or resources they might find helpful.
- Encourage Reviews: Ask instructors to share feedback about the workshop or resources they purchased.
6. Building Loyalty and Advocacy (Advocacy Stage)
The Private Instructor is happy with the learning experience and continues to seek out your resources.
They might:
- Return to participate in more workshops or buy additional teaching tools.
- Recommend your store’s events and resources to other teachers.
- Follow your store’s social media for updates on workshops or new materials.
How to Use This:
- Offer Discounts for Repeat Participants: Provide special pricing for instructors who attend multiple events.
- Encourage Word-of-Mouth: Reward instructors who bring other teachers to your workshops.
- Keep the Program Fresh: Regularly update your offerings with new workshops, tools, or techniques.
Summary
The Private Instructor Customer Journey for Exploring Continuing Education Resources In-Store helps store owners guide teachers in learning new skills and improving their teaching. By promoting workshops, providing helpful resources, and creating engaging events, you build trust and loyalty with instructors. When Private Instructors enjoy their experience, they’re more likely to return and recommend your store to others.